how do I know my porting has done form FREEDOM?

[wenping]

how do I know my porting has done form FREEDOM? I has asked a port on my Public Account.

[geopublic]

@wenping  Your freedom sim will stop working when the port has completed and the number has been released to Public.

[CS_Agent]

Hi @wenping,

Please reach out to the Moderators using our virtual assistant to check the porting status if this was done more than 2.5h ago. Also try a powercycle (turn phone off and on) and check if you can receive calls.
https://www.publicmobile.ca/en/bc/get-help

Have a great day,

Camelia_M

[Lemony_Snicket]

Always continue to use the old service until it stops.  That's when porting is complete.  This method applies to all porting situations.

[computergeek541]

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@wenping wrote:

how do I know my porting has done form FREEDOM? I has asked a port on my Public Account.

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In addition to darlicious's information, you'll also recive a text message from Public Mobile (only if the Public Mobile sim card is in a compatable phone) telling you that the transfer is complete. Your Freedom sim card/service will stop working at this time as well.

[darlicious]

@wenping  When all your services are working. The last one to work will be your incoming calls. Once you can recieve them your porting is complete.