Porting from Freedom

[P_X]

I tried to port in phone number from Freedom, but got issue because I was not allowed to input letters for Freedom account number. 

I got to know i could call porting team to get them re-submit the request. could anyone share the contact number for porting team.

Thanks,

Ping

[BKNS27]

@P_X 

Try entering the just the numbers.

[Neil11]

You will need to contact customer service agent to fix your issue. Either via the following link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437