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how can i add text in my current plan

aslam1
Great Neighbour / Super Voisin
 
8 REPLIES 8

geopublic
Mayor / Maire

@aslam1  Go into your selfserve and schedule a plan change during your next plan renewal to the $25 plan. For an extra $5 you will get unlimited Canada wide calling, unlimited texting and 1 GB of data.


@aslam1 wrote:

i had a 20 dollar plan but it has no text.


PM has no $20 plans. Log into My Account and review your plan details to figure out what you actually have...you likely already have texting included.

popping
Retired Oracle / Oracle Retraité

@aslam1 wrote:

i had a 20 dollar plan but it has no text.


Switch to the $15 plan 

  • - 100 Minutes Canada-Wide Talk + Unlimited Incoming Minutes
  • - 250 MB at 3G speed
  • - Unlimited International Text

https://www.publicmobile.ca/en/bc/plans/15for250MB-3Gspeed

@aslam1 is this one of the now defunct plans? What were the particulars of the plan?  Here's a link to all the current plans. https://www.publicmobile.ca/en/on/plans#plans-start

When you decide on a new plan, heres a link on changing  plans 

https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan if you decide to do it. Its recommended that you use the switch at next renewal date option.  Since switching immediately loses you wjat you already paid and you are  immediately charged for the new plan.  Here's where and how to do it. 20200416_143943.jpg

 Stay safe. 

popping
Retired Oracle / Oracle Retraité

@aslam1 

PM does not offer text add-on. 

 

If you have the old $10 plan with only 50 outgoing texts per 30 days, the only way to get more text per 30 days is to change your plan to $15 plan which has unlimited international text + MMS.

@aslam1 

Can you provide details on your plan?  Is it a older grandfathered plan?  What does it include?

 

If you really don't have text, there is no text add on with Public mobile.   You may need to consider switching to a different plan.  

$15 plans includes unlimited text, unlimited incoming calls and 100 minutes outgoing minutes

$25 plan includes unlimited text, unlimited Can talk and 1 GB data. 

aslam1
Great Neighbour / Super Voisin

i had a 20 dollar plan but it has no text.

gblackma
Mayor / Maire

@aslam1 all  the current plans have unlimited worldwide text and mms text messaging. Which plan do you have? Thanks. Welcome to PM.  Stay safe. 

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