have not recieved my data and min bonus for the Dec 1 to 15 give aways

[BKNS27]

@dazieff 

You should get a text today or tomorrow for the More is Merrier promo.

Staff are busy sending out text notice so contacting will put them behind.

[computergeek541]

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@Smin wrote:

Send a ticket to the agent

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If the issue is the text message about the free add-ons not yet being received, there is currently not reason to contact a customer support agent as the messages are still being sent out.

[Smin]

Send a ticket to the agent

[Yummy]

Still one day left for SMS form PM regarding Holiday bonuses.

If you are new customer (after Dec 1) then bonuses will be added automatically to your account.

If no SMS at all, on 16th talk to agent.

[Quigley · Accepted solution]

@dazieff 

Please be patient.

The text message is being sent out to everyone in batches until December 15.

There's still time.

If you haven't gotten the text message from 4911 and replied YES2 , by December 15, then you can reach out to a Customer Support Agent and have those gifts applied to your account manually.

Edit....if you did get the text message and replied already, try logging into your account using a browser in incognito or private mode and check again.  You might have been looking at cached information before.