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get my balance back

Mahindas
Great Neighbour / Super Voisin
 
6 REPLIES 6

BKNS27
Mayor / Maire

@Mahindas 

Sorry unfortunately, no refund for prepaid PM plan.😭

SlickToxic
Great Citizen / Super Citoyen

Thanks Will try monthly not p0 days then not lose if leaving.

 

Hollister
Deputy Mayor / Adjoint au Maire

@Mahindas 

See last bullet.

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XionBunny
Deputy Mayor / Adjoint au Maire

@Mahindas if you ported out your account was closed and all balances lost, this is a prepaid company, and typically prepaid companies in Canada do not offer refunds.

Mahindas
Great Neighbour / Super Voisin

My account has a 20$ credit balance on it. However I have switched phone companies and don't know how I can be reimbursed for that $20. What can I do to get it back.

Hollister
Deputy Mayor / Adjoint au Maire

@Mahindas 

A bit more info would help us figure out how to assist you.

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