esim transfer

[Zekex]

I opened up the app on a friends phone and the esim and phone # went to his phone not mine. Can he delete esim and then i get another esim on my phone?

[Zekex]

Thanks again. I will see what i can do. I think the Crtc. has said there should not be a charge for esims or sims...but thats another subject.  Have a good day Mr Mayor

[hTideGnow]

hi @Zekex 

do you have a Samsung phone? if you do, you need to borrow a sim card , physical, and insert in the phone to setup the phone first.  Then you can download PM app and login and get a new eSIM on the new phone

[Chalupa_Batman · Accepted solution]

---

@Zekex wrote:

My phone is new and just being setup so i cannot open an app. i was told to use another phone and get QR code from there. Thanks 

---

Well, that QR code is already used. You may be able to purchase another one, open the email and try scanning that one. Either way, it's still going to cost you $5 to get a new one.

[Zekex]

My phone is new and just being setup so i cannot open an app. i was told to use another phone and get QR code from there. Thanks 

[Chalupa_Batman]

---

@Zekex wrote:

I opened up the app on a friends phone and the esim and phone # went to his phone not mine. Can he delete esim and then i get another esim on my phone?

---

Hello @Zekex 

Yes, you can do that. However, this will be a $5 mistake as you can only get a free one after 15 days. So you will have to download the app on your phone and purchase a new eSIM and download it to that. DON'T delete the other eSIM just yet. You will get a security code sent to that phone. Once your set up on the new phone, THEN you can delete it.