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eSIM transfer from old to new iPhone

FrankVD
Great Neighbour / Super Voisin

Hi I signed up for PM a couple of weeks ago and activated with eSIM.
Now I bought a new iPhone and would like to transfer this from my old iPhone to the new one.
How do I do this, I don't see an option in the PM app. Is it possible?

2 REPLIES 2

LitlLdy
Mayor / Maire

@FrankVD wrote:

Hi I signed up for PM a couple of weeks ago and activated with eSIM.
Now I bought a new iPhone and would like to transfer this from my old iPhone to the new one.
How do I do this, I don't see an option in the PM app. Is it possible?


@FrankVD , unfortunately Public Mobile doesn’t give the option of transferring eSIM from one phone to another 😔, you would need to sign into your account & purchase a new eSIM for your new iPhone!

Handy1
Mayor / Maire

@FrankVD  You need to log into the app with your new phone and re buy eSIM from the subscription add on  page notice at the bottom shop sim . Select it and you have option for eSIM download and install to new phone to keep number and plan 

Handy1_0-1694733288063.png

 

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