09-14-2023 07:11 PM
Hi I signed up for PM a couple of weeks ago and activated with eSIM.
Now I bought a new iPhone and would like to transfer this from my old iPhone to the new one.
How do I do this, I don't see an option in the PM app. Is it possible?
Solved! Go to Solution.
09-14-2023 07:15 PM - edited 09-14-2023 07:22 PM
@FrankVD wrote:Hi I signed up for PM a couple of weeks ago and activated with eSIM.
Now I bought a new iPhone and would like to transfer this from my old iPhone to the new one.
How do I do this, I don't see an option in the PM app. Is it possible?
@FrankVD , unfortunately Public Mobile doesn’t give the option of transferring eSIM from one phone to another 😔, you would need to sign into your account & purchase a new eSIM for your new iPhone!
09-14-2023 07:14 PM
@FrankVD You need to log into the app with your new phone and re buy eSIM from the subscription add on page notice at the bottom shop sim . Select it and you have option for eSIM download and install to new phone to keep number and plan