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eSIM replacement

Fnn
Great Neighbour / Super Voisin

Hello, 

I deleted my eSIM few days ago because it is not . I need a new eSIM a QR code email to me if that possible.

Thank you,

pepito

3 REPLIES 3

BKNS27
Mayor / Maire

@Fnn 

It will cost you $5 to get another eSIM for deleting the existing eSIM.

Cheetah24
Town Hero / Héro de la Ville

The exact same problem was asked before at, https://productioncommunity.publicmobile.ca/t5/Get-Support/eSIM-replacement/m-p/1025084#M715120. Let us know if you need any further help.

EDIT: Actually I realized this answer is not accurate. This is at a different time I think where the esim ordering option was only available for new activation. Please follow @Handy1's response below.

Handy1
Mayor / Maire

@Fnn  You need to rebut one .on the pm app log into your account go to subscription and on page . Notice “shop SIM card now” in my screen shot . Tap it and select eSIM and install that it 

Handy1_0-1703874081542.png

 

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