cancel
Showing results for 
Search instead for 
Did you mean: 

e sim

coledelaney02
Great Neighbour / Super Voisin

i have a 15 pro max and when i try to start my e sim its says phone not compatible but im already using one just changed my plan 

4 REPLIES 4

hi @coledelaney02 

iPhone 15 should work. 

if you used the PM app and the app said it is incompatible, that is a wrong message.  Please uninstall the PM app first, reboot phone and Reinstall and try again

coledelaney02
Great Neighbour / Super Voisin

yes

umnikke8
Town Hero / Héro de la Ville

The PM app is saying your phone is not compatible with esim?

@coledelaney02 

did you use the browser to start the Subscription?  Please use Public Mobile app instead

 

Need Help? Let's chat.