@berntsenP before reaching out to PM Support, check it yourself first
do you see any fund in Available Fund? if you see $15 there, it could be that the money wasn't used to buy the add-on earlier
If available fund = $0, then you likely have bought it, check the Transaction history to confirm. There should be 2 lines, one line about loading of fund, the other line about you used the fund to buy the 1GB data
Also, does the Add-on shows up on your My Account ? If not it could be used up
Also, confirm again with the with Usage History page. See if it shows you used 1GB or more in the last 5 days
Lastly, if you are on Android, check your device's Mobile Data usage page. Change the cycle start day to 29th (5 days ago), then it will show you how much you used in the 5 days and which app used the data
If you are certain you didn't use that much, then open ticket with PM Support
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