data problem

[laminakcamara]

my phone was unable to receive data after activating the account with $50, can someone help please  I receive and snd normal calls but nor internet data shown 

[Keithhaskell]

I would best suggest ensuring your phone in settings and mobile networks it shows public mobile.  Mine is Samsung S9.  

 

 

[blackmatcha]

Have you tried turning it off and on your phone?
And maybe check your APN settings or much better have it reset to default settings 

[computergeek541]

Most likely, this is a phone configuaration issue. A good starting point ist to check the APN settings. https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartp...

[gpixel]

@laminakcamara whats the make and model of the phone? did you try enabling the data on your phone?