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data not working I followed the steps

lorianferes
Great Neighbour / Super Voisin

data is not working and yes I do have data and yes I followed the steps for my android phone to connect to public mobile

4 REPLIES 4

srlawren
Retired Oracle / Oracle Retraité

@dylanmclauchlan did you reboot your phone?  Usually needed after making APN changes.


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dylanmclauchlan
Great Neighbour / Super Voisin

Hey I'm not OP, but I'm having the exact same problem.

Data not working. I still have 1500mb left in my plan. Also I'm getting good reception, and my data has worked for months, this is the first time it stopped.

 

I tried the steps above to change the APN, but it still doesn't work.

srlawren
Retired Oracle / Oracle Retraité

@lorianferes since you set @NDesai's reply as solution, I presume setting your APN has resolved this, and you're all good now?


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NDesai
Oracle
Oracle

Double check your APN settings with the settings found on this site: https://apn-canada.gishan.net/

You might want to try deleting the existing APN and add new one. 

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