yesterday
@customersupport, My phone number has been changed without my knowledge! Have I been hacked? How do I get rid of it?
Solved! Go to Solution.
I was able to submit a help request via first link, but second link doesn’t accept anything I type in the “send to” link.
hi @Dianepalapa128
did you try to port the number around a month ago? if the port was not done properly and not completed, PM will cancel the port after 30 days and will reassign a new number
but if not that, then ask support to check.
you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
