@bline wrote:
I did it. didn't work for CC. maybe buy vouchers to try
Hello.
Public Mobile website caching issues are often resolved by clearing your browser's cache and cookies, then closing and restarting your browser completely. Other common solutions include using a different browser, trying Incognito or Private mode, or, for mobile users, updating the Public Mobile app or clearing its cache and data in your phone's settings.
I tried updating my credit card yesterday and failed the first time. I went into my browser settings, cleared the cache, cookies and history, restarted my browser, and was able to successfully update to a different credit card. I feel you may have tried to enter it too many times. The system does have a security feature from trying too many times. You may need to wait a full 24 hours before trying again. As you mentioned, you may purchase a voucher and since you can log in, you should be able to add the voucher to your account and make a payment.
