@cs_agent

[Typ0]

I just enrolled at Public Mobile yesterday. I received a refer-a-friend code, and entered it during the activation phase. Unfortunately, after entering the code, it wouldn't let me continue with my activation. I had to remove the code in order to complete activating phone. Now that it is active, how do I apply the referral code? Thanks.

[hTideGnow]

HI @Typ0 

it is not uncommon people missed enter code or unable to put in the code for any reason.  CS agent can apply it back for you.  So, message them.

         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[dust2dust]

Biting tongue...again.

[softech]

---

@Typ0 wrote:

No; when I entered the code and clicked on 'Continue', nothing would happen. There were no errors, or acknowledgement, it just seemed 'stuck'. Tried a number of times without success. It only let me continue if I didn't enter a code. I'll ask support to apply it for me - thank you for the link provided.

---

@Typ0 

no worry, support can usually add it back after

just message them

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

no owrry

[Typ0]

No; when I entered the code and clicked on 'Continue', nothing would happen. There were no errors, or acknowledgement, it just seemed 'stuck'. Tried a number of times without success. It only let me continue if I didn't enter a code. I'll ask support to apply it for me - thank you for the link provided.

[dust2dust · Accepted solution]

When you typed in the code did you get some recognition that it was correct? Then I think you need to go back to the other page.
You can ask support to apply it now.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437