credit update

[Elisa_Chiu]

i want to update my credit card info.

I hit Account but it always brings me Sim card purchases.  I dont need a sim card.

please tell me how to get into the proper account and change my info.

Thank you

[slusagm]

@Elisa_Chiu 

use this link to add funds to make payment

https://myaccount.publicmobile.ca/en/account/payment/funds/card

you might need to add E-911 charge on  top of your regular plan price depends on your province

[Elisa_Chiu]

Thank you very much for your solutions.

I logged in the PM app but cud not find the Payment page.

Again, it sells me the PM plans.

Sigh!  why is it so difficult to make a payment.

Thanks thanks again.

[CSA_PM]

Hello @ Elisa_Chiu,

I sent you a private message. You can view by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[BKNS27]

@Elisa_Chiu 

Looks like your email is not linked to Eversafe ID. Just dm a CS_Agent to straighten it out for you and help you update your CC.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[softech]

@Elisa_Chiu 

Try using the browser to login My Account. after logged in, use this link for Updating CC:

https://myaccount.publicmobile.ca/en/account/payment/manage-card

Or if you are using the PM app, go to Payment page and click Update Card Information