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complete device set up

Sandra55
Great Neighbour / Super Voisin

I am not able to receive the 6 digit security code to the phone number I provided

6 REPLIES 6

Priority
Deputy Mayor / Adjoint au Maire

So the code is sending to the Number you Ported into Public Mobile, correct?

Sandra55
Great Neighbour / Super Voisin

I have tried this several times I can receive only email when I try to set up phone number it requires a six digit security code by text which I can’t receive 

Sandra55
Great Neighbour / Super Voisin

This option does not come up for me. They have send text or voicemail only 

Sandra55
Great Neighbour / Super Voisin

I just transferred my existing number 

Priority
Deputy Mayor / Adjoint au Maire

Did you just sign up, did you select a new Number from Publics Pool upon sign up, or did you Port your number in recently?

hTideGnow
Mayor / Maire

HI @Sandra55 

on the security code screen, click Didn't receive code and the Send email option will be there

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