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compensation

Duell
Good Citizen / Bon Citoyen

I see that Public put the money back into my account and was wondering if i would be compensated for allll the inconvenience - just wondering before my due date tomorrow

2 REPLIES 2

Sansan
Mayor / Maire

@Duell  that's good news. 

I would reply back to the old tickets and ask them. You have to continue to work with them until you are satisfied. 

hTideGnow
Mayor / Maire

hi @Duell 

how much money back? just mystery money deposit into your account? what the transaction history says?  We are just customer, we don't know if you will have more money back, please ask support agent

 please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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