code not received

[wilmcro1]

I can't received the security code in my mail box. However I can  normally accept mail send by others.

[dabr]

Just to clarify for all, 2FA can be received with email alias on active accounts.  However, 2FA is an issue when trying to get a password reset code sent to an email alias with "+" sign.  Luckily suspended accounts can also (now) receive reset password codes via SMS but obviously not email alias.

[Meow]

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@hTideGnow wrote:

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@Meow wrote:

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@hTideGnow wrote:

Do a refresh, sometimes your browser or mail client not refresh quick enough, 

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So you are saying same developers 'improving' PM site develop mail clients too? 😂🤣😋

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HI @Meow  I am talking about the mail client like Outl ook people use to receive email.  Mail client usually defaulted to check mail server ever 5 mins.  You can click refresh to get the email quicker.

Same with using web browser to check email, some time the browser not check with the mail server quick enough 

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Yes @hTideGnow  I got you first time. I use these services but I never had any issue receiving mail on time nor I ever needed to refresh it to get all mails. My comment was a joke...

[hTideGnow]

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@Meow wrote:

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@hTideGnow wrote:

Do a refresh, sometimes your browser or mail client not refresh quick enough, 

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So you are saying same developers 'improving' PM site develop mail clients too? 😂🤣😋

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HI @Meow  I am talking about the mail client like Outl ook people use to receive email.  Mail client usually defaulted to check mail server ever 5 mins.  You can click refresh to get the email quicker.

Same with using web browser to check email, some time the browser not check with the mail server quick enough 

[Meow]

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@hTideGnow wrote:

Do a refresh, sometimes your browser or mail client not refresh quick enough, 

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So you are saying same developers 'improving' PM site develop mail clients too? 😂🤣😋

[hTideGnow]

HI @wilmcro1   is SMS a choice for the code?  It should be there if your service is active

For email, did you check your spam box?  Do a refresh, sometimes your browser or mail client not refresh quick enough, 

[will13am]

@wilmcro1 , by chance is your email an email alias that contains a + sign.  I think 2FA codes don't play nice with email aliases.  It would be best to use SMS for 2FA unless your account is suspended.