changing subscriptions

[Renée2]

I recently changed my subscription from one that costs $25 per month to one that costs $35 per month and includes service in Mexico.  I have returned from my trip and want to switch back to the cheaper plan but the $25/month plan does not show up as an option.  How can I switch back?

[Tomf1]

I have the exact same problem. Now I only see 5G plans there are no cheaper 4G plans available to me. I have a feeling it's a scam by public mobile to force you into a more expensive plan you don't need. 

[Renée2]

That makes no sense to me.

Adios Public Mobile

[hTideGnow]

hi @Renée2 

unfortunately yes.

but keep in mind, the new activation plans are different from plans for existing subscribers

[Renée2]

So does this mean that the $25/month plan that is available to new customers is not available to me because I briefly had a more expensive plan?

[hTideGnow · Accepted solution]

hi @Renée2 

sorry, usually you won't get back the old plan you had.  And you can only change to plans available on your My Account, Change Subscriptions page.  Check what you get. You might not see a $25 plan, but you might see plans like $30 or $29