changing credit card

[Debster119]

My credit card # was stolen online & now I have to add a new credit card..

please help me on how to change from my old to my new card 

[JK8]

@Debster119 

Log into self service to replace your card.

[walker1]

@Debster119 

From inside your selfservice account, click on the payment button and then on manage my payment method.

You can update your payment card from there ☺️

Once you make the change , you'll get a confirmation message that it was done correctly.

Don't worry, IT'S EASY.

[hTideGnow]

@Debster119   you can update the credit card by logging into My Account, select Payment Tab and click Manage my card (at the very bottom), then click Replace this credit card and then you can update your new credit card there

[HALIMACS]

@Debster119 

Before logging into your self-serve account to update credit card details, recommend following this procedure to avoid the common glitches that sometimes occur with this process:

1. Clear your browser's cache & cookies
2. Use incognito mode
3. Now, log into your self-serve account
4. Click Payment tab
5. Select "Manage My Card"
6. Select "replace card"
7. Type your address exactly as from your billing statement
8.  Don't use a space in the postal code
9.  Use ALL CAPS if necessary
10.  Type everything, not letting autofill complete any fields

[Debster119]

how do I Log into self-service to replace my card?

[walker1]

@Debster119 

You'll need the email address and password that you chose when you set up your account and sim card ☺️

First click on the menu box in the upper right corner of this page.  Then click on my account.

[esjliv]

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@Debster119 wrote:

how do I Log into self-service to replace my card?

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@Debster119    https://selfserve.publicmobile.ca/self-registration/

go there to register

[Debster119]

how do I get to the self serve account?

[HALIMACS]

It's here, @Debster119 :

https://selfserve.publicmobile.ca/

From here, you can either login or register for your self-serve account by tapping Create Account.