changed plan

[jimmyjumpup]

made payment for new plan but nothing happened

[Jb456]

An immediate plan change? There are two steps. 1 - add money to account 2 do the plan change.

Very important immediate plan changed start right away and no refunds on unused days from old plan.

You have two options.

1= Change now - (It will say top up now if you don't have funds to cover new plan).

Not advised to pick this one.You are charged right away for new plan and no refund on unused days from old plan. 

2= Change at next renewal. The choice most people pick. Your new plan you pick will be scheduled to start at your next payment due date and you will be charged then for the plan

 

[computergeek541 · Accepted solution]

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@jimmyjumpup wrote:

made payment for new plan but nothing happened

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Simply adding a payment doesn't change your plan. You'll neeed to proceed to the change plan option and either select immediate plan change or pre-set the change to happen at the next renewal. If you select immediate renewal, you will lose any time remaining and amounts paid for your current plan.