change plans and keep old rewards system.

[francis100]

Hello everybody.

I like keep my old rewards system,If I change to new plans will it automatically enrolls into the new points system?

Thanks.

[HALIMACS]

@francis100 

Completely understandable why you'd think this.

Public Mobile advertises it Points Plus details on plan descriptions and this may cause some unsuspecting users to 'believe' they must switch to be eligible for the different plan.

They are pretty sneaky.

Good on you for checking here first!!!

[Handy1]

@francis100  as you already aware now you won’t lose rewards they are tied to your account not the plan your on so go ahead and choose whatever plan suits you best 

also you will only switch to points if you choose to it’s a one way street and you cannot go back to rewards if you ever choose points .. consensus around here’s is stick  with old rewards 

[BKNS27]

@esjliv  
Thanks, I had to re-read the question the first time. Yes @francis100, I mean you need to voluntarily agree to switch to the new Points system but you are fine to switch plans.

[esjliv]

@francis100 , @BKNS27 was answering a different question, you are not enrolling in the Public Points rewards system when you do plan changes, so your good.

In order to be enrolled, you must agree to the terms and conditions and opt in to go to Public Points Rewards by clicking that white box below:

[BKNS27]

@francis100 

No you will stay on your the old Rewards system but DON’T click on switching to the new Points system.

[softech · Accepted solution]

@francis100   No worry, changing plan won't affect rewards

So, you can change plan and stay on the old rewards