07-26-2022 04:39 PM
How can i change my email and password to pay my bill on line
Solved! Go to Solution.
07-26-2022 04:43 PM
Hi @Janielle work with CS Agent and they can update the email and change the password for you
at : https://publicmobile.ca/chatbot. Follow this to get to ticket open screen quicker:
Once ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent
If you have problems submitting a ticket, you can also send a private message to the CS Agent (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-26-2022 04:41 PM
you need to contact customer service agent
1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.
type request email password change
2. alternatively you can private message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
check your community envelope for a reply