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cellular data is not working and I can't make calls

xyx
Great Neighbour / Super Voisin

Today, my cellular data is not working and I can't make calls. But my SIM card from another carrier is working. Please help me solve this problem.

3 REPLIES 3

Handy1
Mayor / Maire

@xyx  I would suggest having support take a look and help you , 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

xyx
Great Neighbour / Super Voisin

My account is active, and I am in downtown Toronto, so there is no power outage.

Handy1
Mayor / Maire

@xyx   Can you confirm your account is active ? Might be a outage  issue in your area

Outage map in your area:

https://istheservicedowncanada.com/

 

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