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cant log in to my account

roarshak
Great Neighbour / Super Voisin

i cant figure out which email i used to register my account and when i try to receive an otp through my phone it says the number is invalid. please help

2 REPLIES 2

BKNS27
Mayor / Maire

@roarshak 

Did you click on Forgot Email?

If that didn’t work then contact a CS_Agent through the Chat bubble and submit a ticket.

Chalupa_Batman
Mayor / Maire

Hello @roarshak 

You will have to create a ticket with a CS Agent to resolve this matter.

To Submit a ticket, please click the following link to access the Public Mobile Chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type: Customer Service Agent

 

Chalupa_Batman_0-1718480906548.png

 

IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information. 

 
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