2 weeks ago
i cant figure out which email i used to register my account and when i try to receive an otp through my phone it says the number is invalid. please help
2 weeks ago
Did you click on Forgot Email?
If that didn’t work then contact a CS_Agent through the Chat bubble and submit a ticket.
2 weeks ago - last edited 2 weeks ago
Hello @roarshak
You will have to create a ticket with a CS Agent to resolve this matter.
To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent
IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.