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cannot activate without app?

troog08
Great Neighbour / Super Voisin

so im trying to get my sons old galaxy s5 neo online with a sim BUT i cant figure out how to activate it....keeps saying to download the app BUT the phone is too old for the app and is unsupported and wont download!!!!

4 REPLIES 4

Yosemite_Sam
Great Citizen / Super Citoyen

You can do online on a computer. 

dust2dust
Mayor / Maire

I'm pretty sure those lower plans are available on the website activation method too. Sent you a message.

Adding - don't forget to use your referral code.

softech
Oracle
Oracle

@troog08   If you are activating $39 plans and above , you can go to the site https://www.publicmobile.ca/en/bc/plans  , pick a plan and click Subscribe now and follow the activation step on line

But if you are trying to activate $25 and $15 plan, then you will need to ask your friend to download the app on a newer phone and activate it on the app for your. $25 and $15 plans are ONLY available on the app

Handy1
Mayor / Maire

@troog08  you can activate in the website also , but if you want the $15 0r $25 plan at activation then it’s needs to be done in the app 

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