cannot access "visit my rewards" - it does nothing! this public points system is a mess!

[hTideGnow]

hi @TheSterlinger

you tried a different browser? or maybe you tried the app?

[TheSterlinger]

I also get the same blank screen whenever I sign into my rewards. 

[Sansan]

@Phil_Adelphus  I was hoping your luck might have rubbed off on me. No such luck.

2 sceenshots below. The message that displays since May 17 and the blank rewards page.

No I don't use the app!!

Its all, good, i know how to get around it but it would be nice if i didnt have to jump through 🕸each time.

 

 

[Phil_Adelphus]

@Sansan   It seems it's not a general problem, you're just one of the lucky ones!  I checked just now and got straight into My Rewards and the page is not blank.  But then I've always been on points, maybe that makes a difference.  I'm using Safari on an iPad.

[Sansan]

@MrsSEF  i agree with you. My Account was switched on May 17 and its still blank for me.

I've mentioned it before but nobody cares, so there are 'work arounds'.

Only way to access is for me to click the x on the upper right corner. 😔

[hTideGnow]

HI @MrsSEF 

two things you can do

1. use this site instead for Rewards site
https://myrewards.publicmobile.ca/

2. use the app, go to Rewards page on the app

[hitman989]

They were doing maintenance earlier today. I'm able to access all website content at the moment.