cancelling a new plan that was changed in error

[Sara2023]

I received a text message for a new PM plan opportunity, but instead of hitting delete, I mistakenly said yes to the offer.  I do not want to change my plan, how do I correct this error of hitting the wrong key?

[hTideGnow]

HI @Sara2023 

login to My Account using Incognito/Private/Secret mode, go to Change Subscription page and you will see a plan change scheduled there and you can hit Cancel

[dust2dust]

Log in to your account and in your subscription change plan area see if you see that a plan is scheduled for your next renewal. If not then it might be that it didn't work. We heard from someone earlier that intended to get a text offer but then it didn't happen.

[Handy1]

@Sara2023  Go into your account subscription add on page . You should see your current plan and upcoming plan change . You then will have option to cancel plan change . Or get support to do it for you 

Cancel plan change

send a  private message   To CS_Agents click          

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437