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cancel the add ons

siufong17
Great Neighbour / Super Voisin

i like to cancel my add ons. 

2 REPLIES 2

@siufong17 

Any reason why you need to cancel your add ons?  Is the add on not working?

Add ons are a one time purchase.  Not re-occurring purchases.  No way for customers to cancel the add on.  

hTideGnow
Mayor / Maire

hi @siufong17 

support agent could help if you bought it wrong by mistake,  submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

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