cancel the add ons
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Sunday
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Sunday
Any reason why you need to cancel your add ons? Is the add on not working?
Add ons are a one time purchase. Not re-occurring purchases. No way for customers to cancel the add on.
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Sunday
hi @siufong17
support agent could help if you bought it wrong by mistake, submit a ticket with CS Agent using Chatbot here:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
