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mlcoffin
Great Neighbour / Super Voisin

i no longer have access to the email used on account, the SIM card was taken out and destroyed and my oldest daughter added me to her account with another carrier. I need this account cancelled but we are not having any luck. please advise..i can not log into my account.

4 REPLIES 4

Publicrocks501
Good Citizen / Bon Citoyen

Account will cancel by itself within 90 days if a payment isn't made 

mlcoffin
Great Neighbour / Super Voisin

i no longer have the sim or phone. so cannot do. i have a sent a private message.

BKNS27
Mayor / Maire

@mlcoffin 

If your daughter ported your number to her account. Your account will be cancelled automatically.

But if picked a new number on the other carrier. Just dial 1-855-4PUBLIC then stop payment. After 90 days of nonpayment…your account will be cancelled.

Handy1
Mayor / Maire

@mlcoffin  Please submit ticket with support 

private message   To CS_Agents click          

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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