Thursday - last edited Friday by computergeek541
Hi there,
A friend referred me to Public Mobile. I should receive a $10 credit for the referral. I don’t see it on my account. How do I receive it? Thank you
Thursday
Mine took a few days to show up
You'll receive it in 2 to 3 days
hi @eddieO the referral credit should appear in your My Account within 72 hours. Make sure your wait 3 days and check
if same, then ask support to check
you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
@Tracy_Res10 please note it can take up to 72hrs to appear in your account. If you have been waiting longer than this then you will need to reach a support agent and ask them to put it in for you.
You will need to open a ticket through the Chatbot:https://widget.telus.tiia.ai/publicmobile/publicmobile.html(and then type: Customer Support Agent)
Or, if you are having trouble with the Chatbot try sending a private message to:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437(note: you will need to be logged into your Community account for this link to work)
