canada wide data add-on forgot 4 digit pin # for *611 add-on

[GodnGoddess]

Hello can someone help me reset my 4 digit pin for *611 add-ons

[esjliv]

@darlicious fixed

[darlicious]

@esjliv 

The OP is looking to purchase data. The $5/500min add on is not available via 611.

Edit:

I guess I'm assuming data...thought I read that.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

[esjliv]

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@GodnGoddess wrote:

Hello can someone help me reset my 4 digit pin for *611 add-ons

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@GodnGoddess  - were you ever texted your 4 digit account PIN?

Check back on 611/Public Mobile text messages to see.

If you are looking to purchase the $5 Canada-Wide any addon you can also purchase them (without the use of your Account PIN) through your self serve account found here: https://selfserve.publicmobile.ca/Overview/plan-and-Add-ons/ChangePlanLandingPage/?PageRedirect=Redi...

If you never created a self serve account yet, you can register for one here: https://selfserve.publicmobile.ca/self-registration/

edit above

[GodnGoddess]

I think ill wait until morning comes i cant be sure ill be up in time thank you Goddess ill try again in the morning time when costumer support will be open

[darlicious]

@GodnGoddess 

Just click on the link above or below and leave a detailed message. In the morning come back and keep an eye on the envelope icon at the top right corner of your screen next to your avatar for a little number to pop up indicating a reply from a CSA. Responding promptly will speed up service times but expect a reply within an hour of opening hours.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

[GodnGoddess]

Thank you darlicious

[GodnGoddess]

I guess i wait until tomorrow morning im not good at this stuff this is so hard to deal with

[darlicious · Accepted solution]

@GodnGoddess 

You will have to contact customer support to do this....they open at 6am tomorrow morning. Submit a suppirt ticket via Simple--Simon or send a private message. You may luck out and get a night moderator to respond if they see you are online. You should get access to your self serve account at the same time as its easier to manage your services thru your self serve account.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

[hairbag1]

You'll have to contact Customer Support agent to help with that.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

editd to add link to CSA.