can't update credit card

[hrsc]

Can't update credit card in website under the payment section - info will not enter. Is there a way to do it without downloading the app?

[Community_yc]

@hrsc Ah, then it's not related to any special character. In that case other uses' reply are much more useful than mine. 😅

[slusagm]

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@hrsc wrote:

can only enter the postal code, won't let me put in the card #, expiry or security code...

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@hrsc 

that would simply be a browser issue

try again using browser with Incognito mode

[hrsc]

can only enter the postal code, won't let me put in the card #, expiry or security code...

[NDesai]

@hrsc Try using incognito/private browsing mode and see if it works. 

[Community_yc]

Any particular field that you cannot enter the info? Card Number, Postal Code, Expiry Date, or Security Code?