can’t receive and send sms

[roxana3]

i can’t receive call and sms

[Handy1]

@roxana3  you can use this driver link to support to investigate 

e community you can send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[roxana3]

i can make a call but they can’t call me 

[Chalupa_Batman]

Hi @roxana3 

I too ported my number from Fongo. I'll send you the porting team number to help complete the transfer. Take a look at your mailbox in the top right corner of this page.

[roxana3]

yes it was a fongo number and it is inactive right now 

[Yummy]

Did you port your number recently?
Is your PM account active?

How about calling out and sending SMS?

[Handy1]

@roxana3  Can you try your sim. Card in another phone to test ? Or reset network settings . See if that helps