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bill of monthly payment

Quoctran72
Great Neighbour / Super Voisin

I want an invoice or receipt / bill of my monthly prepaid to submit to my company

2 REPLIES 2

fxes
Great Neighbour / Super Voisin

What you could do is:

1. Log in to your account

2. Click "Payment" on the menu bar

3. Then under a subsection of "payment" there is transaction history. Click that

4. Using that will give you a breakdown of your spending with date and amount.

See if that is good for your needs.

softech
Oracle
Oracle

HI @Quoctran72   For invoice, you have to open ticket with PM Support and they will prepare it for you.  It could be around 3 weeks, so, I suggest you to request a set of invoice every 3 or 6 months  instead

 

This is the experience by @AE_Collector  when he requested the invoice:

 

https://productioncommunity.publicmobile.ca/t5/Get-Support/Request-a-Receipt-for-your-Account-Charge...

 

 

To open ticket with PM for invoice:

 

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there

 

 

 

 

 

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