adding a new credit card

[Ehsan564]

Hello,

My previous card is expired and I want to add a new card but the system does not accept it.

Last month I bought a voucher but I prefer to add my card to pay it automatically.

Any help would be appreciated!

[Meow]

MANY customers reported issues changing CC info.

You should reach out to agent and ask them to update your CC details.

If opening a ticket does not work very first time, contact agent directly: send a private message to the CSA - agent by clicking (Ctrl+) Here

[Handy1 · Accepted solution]

@Ehsan564  Been lots of issues with people trying to update credit card info . Some say wait 24 hours and try again incognito /private mode or from the app instead . If you are in a hurry you can buy payment vouchers from shoppers 7-11 shell gas or recharge .com and load them *611 to resume services right away . If still no luck updating credit card info please submit ticket with support to help 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437