add ons

[Apodruski]

I logged in and wanted to purchase two extra GB of data at $15 each. I made the $30 payment, it went through, I added-on 2 GB of data, but only one is showing on my account....even though I paid for 2.  How do I get this fixed?

[chainsawcowboy]

@darlicious 

That's a lot of add ons! Better get busy!!

[darlicious]

@Apodruski 

Note how it looks on my account....if you can find it?!!

Listed as 1 1GB Add-on

[chainsawcowboy]

@Apodruski 

If you look at your overview at the data line counter like @dabr says the counter will show the 2 GB of data as 2048MB but the name says 1GB data add on. Confusing but that's the way they do it around here.

[will13am]

@Apodruski , by chance do you see funds in your account?  It could be that only one purchase was fully completed.  

[dabr · Accepted solution]

@Apodruski   Check the line where you see your data add-on, it'll show as one line of 2048MB (2GB) data.