activet my number

[nissan]

hi pliz activet my number

[Handy1]

@nissan please 

Message support directly
       

• while your already here and logged in the community you can send a private message   To CS_Agents click >>>here.<<<

[nissan]

i live in edmonton but i changed my number is de another province

[nissan]

hi i settings pm network but no working

[softech]

@nissan   PM network.  Public mobile network

is your phone showing connected to Public Mobile network?

can you at least make outgoing calls?

[nissan]

what is pm network???

[nissan]

thamks

[nissan]

yes

[Handy1]

@nissanplease 

Message support directly
       

• while your already here and logged in the community you can send a private message   To CS_Agents click >>>here.<<<

[softech]

@nissan   So, you have changed phone number multiple time this cycle alread?

First, do you see yor phone connected to PM network?  Try to reboot the phone

Try to make an outgoing call, does it work?

[nissan]

i have done it but it tells me that i have exceded the number chang limit

[hairbag1]

@nissan 

did you follow instructions for successful port of your number ?

https://www.publicmobile.ca/en/bc/get-help/articles/transfer-your-number

[softech]

@nissan  first, if you login to My Account now, login using Incognito mode, do you see your account Active or On Hold (suspended)?

[nissan]

reactivet

[nissan]

i change my number but this new number no work

[softech]

@nissan   give us more details.

new activation and sim card does not work?

try to reactivate a suspended/on hold account?

[nissan]

hi

i have a one problem