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activation unsuccessful

melvyn
Great Neighbour / Super Voisin

I switched to PM from Freedom and though Freedom acknowledge the switch, did not give a code to authorize. It has passed 90 minutes. Now I can't receive call or text. Any solution pls, tks.

1 REPLY 1

hTideGnow
Mayor / Maire

HI @melvyn 

did you try reboot your phone?  Reboot it once and test 

and only inbound calls not working? if reboot not help, porting was not completed.  Call the porting team and they can check.  I have sent the phone number to your Community inbox.

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