activation issue

[alilow]

I'm trying to activate my sim. Went through the pages. On the last page where I'm reviewing my information, I noticed my phone number was wrong, so I went back to fix it. Now the system is not recognizing my sim #. Help???

[RossN]

you should wait an hour and try again give the system time to reset also when you try again clear your cache and use ingognito mode in your browser

[GinYVR]

@alilowTake a break come back an hour later. The SIM card's serial number has been temporarily locked out.

[dabr]

---

@alilow wrote:

I'm trying to activate my sim. Went through the pages. On the last page where I'm reviewing my information, I noticed my phone number was wrong, so I went back to fix it. Now the system is not recognizing my sim #. Help???

---

You might be locked out.  You can wait one hour before retrying, or use another browser or incognito mode.

[geopublic · Accepted solution]

---

@alilow wrote:

I'm trying to activate my sim. Went through the pages. On the last page where I'm reviewing my information, I noticed my phone number was wrong, so I went back to fix it. Now the system is not recognizing my sim #. Help???

---

@alilow  You need to wait about a hour for the lock to clear and try again.