activate

[Susnna-Wang]

I have already paid, why can't I activate sim card? My name is Susanna

[Dunkman]

@Susnna-Wang 

More details would be helpful.  What is happening with your account?  Did you get an error message when you activated?

Here is some more information:

https://www.publicmobile.ca/en/ab/get-help/articles/subscribing

https://www.publicmobile.ca/en/ab/get-help/articles/transfer-your-number