08-29-2025 08:07 PM
i need my account number when i sign in to my accout it keeps saying lets finish setting up my account but i have been using public mobile for year
Solved! Go to Solution.
08-29-2025 08:10 PM
@cristymatthews
The message indicates the system is unable to locate your account from your login. You need to engage PM CS agent to resolve the issue and provide you with the account number
Private message CS Agent at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
