08-29-2025 07:27 PM
I can't access my account.
Please I need help
08-29-2025 07:49 PM
I reset the password and now when I am connected I am redirected to the creation of a new account starting with the choice of a mobile plan
08-29-2025 07:34 PM
Is that a password issue or app? Did you try using browser with incognito mode?
If it is about you have forgotten the login, also PM to help . Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox, check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenote
