account get locked..

[harri_can24]

Hi 

My account get locked out for last 24 hours. although it is mentioned will be unlocked after 3 hours but no luck. appreciate your help.

account email: xxxxxxxxxxxxx@gmail.com

Thanks,

[Dunkman]

@harri_can24 

This website is finicky. 

You can try again with a different web browser, clear cache or incognito mode.  Or even a different device, 

Another option is to reset your password. 

[Sansan]

Have you tried the contact methods that you were given? You also indicated this yesterday. Please ensure you are following up with the community mailbox for help and suggestions when you post something. 

[kcorscadden]

Contact support...

Either use the chat option located in the bottom right corner or message CS_Agent and explain your situation

[fixin]

@harri_can24 - Please remove your email to avoid spam emails by clicking the upside down ' ^ ' and clicking 'Edit Post'

But contact a CS_Agent and see if they will help regain access to your account, shoot them a message below:

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages