cancel
Showing results for 
Search instead for 
Did you mean: 

access to account without having an access to cell phone

amir6x600
Great Neighbour / Super Voisin

my wife doesnt have an access to her cell phone, should would like to update the payment method , but in order to connect to her public mobile account the code sent to her cell phone , what should she do?

4 REPLIES 4

amir6x600
Great Neighbour / Super Voisin

when I hit resend it pos out a window and asks me to send a text or voice mail... no other option .... 

amir6x600
Great Neighbour / Super Voisin

it doesnt have that option/ just ask to resend the code to the phone number


@amir6x600 wrote:

my wife doesnt have an access to her cell phone, should would like to update the payment method , but in order to connect to her public mobile account the code sent to her cell phone , what should she do?


When prompted for the code, select the didn't get code/resend code button to have it sent by e-mail.

kylewm
Good Citizen / Bon Citoyen

That’s easy! Just get the code sent to your email. 

Need Help? Let's chat.