06-26-2020 01:45 PM - edited 01-05-2022 11:51 AM
Hi,
I purchased sim card on June 16,today is 26th,I'm yet to receive it. I was told it will take 3-7 business day.
How do I confirm when I will receive the sim card.
Thanks
Solved! Go to Solution.
06-26-2020 02:05 PM
@Olayinka8 the average time seems to be around 3 weeks. I would wait until next Friday and if it isn't there yet. Then contact the moderators and ask them about it. Send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.
- Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent.
- Keep an eye on the envelope top right of your screen. The mods answer will show up there.
Stay safe. Welcome to the community.
When you get your SIM. Here's 4 articles on activation and porting and the Refer a friend reward if you need them:
1. What you require to activate https://www.publicmobile.ca/en/bc/get-help/articles/what-you-need-to-activate
2.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
3.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
4. Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward
06-26-2020 01:50 PM
@Olayinka8 wrote:Hi,
I purchased sim card on June 16,today is 26th,I'm yet to receive it. I was told it will take 3-7 business day.
How do I confirm when I will receive the sim card.
Thanks
@Olayinka8 Due to the pandemic that 3-7 day estimate goes out the window. if your in a rush find a retail location in your area that sells them and pick one up.
06-26-2020 01:48 PM
Go to canadapost.ca and track using your order number. It will search for a reference number and show tracking.
06-26-2020 01:47 PM
Hi - I am a new member and I think mine took about 2 weeks to arrive. Canada Post has been very busy with everything going on, but once it arrived everything went smoothly during activation - Welcome aboard!