Wrong Information

[sarvenaz]

Dear Madam or Sir,

today I bought a sim card in Burlington branch, unfortunately, my email address has been put in your email system wrongly, existing email is xxxxxxxx while my own email address is xxxxxxxxx. Could you please rectify this problem and put my correct email (xxxxxxxxxx) in your system and keep me informed of the results?

First name: xxxxxxxxxxxxx

Last name: xxxxxxxxxx

Account number: xxxxxxxxxxxxxxx

Province: Ontario

SIM Number: xxxxxxxxxxxxxxxxxx

Thank you for your attention.

[BKNS27]

@sarvenaz 

You need to contact the CS_Agent to have your email changed.

BTW, this is a public forum so you should remove all your personal information unless you want to get scammed.

Thanks @computergeek541 , don’t know why people do that?

[hTideGnow · Accepted solution]

HI @sarvenaz   Open a ticket with PM Support to have the email change

You can message them directly:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Anonymous]

Good grief. Click on the little arrow thing above the date of your post and click on edit and remove all that personal information. Now.

Edit: Nice work CS_Agent. Speedy.

[VIP_Tech]

Hi @sarvenaz 

get in touch with  Customer Support Agent (publicmobile.ca)

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