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Worst support

MananPathak
Great Neighbour / Super Voisin

I have not been able to get any service for 2 days and no one has even responded to me. I think this was a waste of money at this point. I have tried to reach out in messages, submitting to tickets. No response yet. The chatbot is pretty annoying showing same messages again and again.

3 REPLIES 3

hairbag1
Mayor / Maire

@MananPathak 

under normal circumstances, support is easy and fast...BUT...Public Mobile recently offered a 50% off for 2 yrs deal and it's been a gong show since the announcement. Once they clear the back-log of this roll-out, I'm sure things will get back to normal. 

Handy1
Mayor / Maire

@MananPathak  Support times are terrible over last 48 hours , due to new activations isssues but since you submitted 

ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca

hTideGnow
Mayor / Maire

hi @MananPathak 

a very long support queue this weekend.  Message PM again tomorrow for update

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